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Half Hourly Meters

What’s Changed?

Did you know that new energy industry changes will affect how you as business customers’ electricity usage is recorded?

It will also affect how customers are billed. Including in meter profiles classes 5 to 8. As well as those customers who have already had an advanced meter installed.

By 1st April 2017, all businesses in profile classes 5 to 8 had their energy use recorded every half hour.

It was though up to the supplier to ensure that businesses in profile classes 5-8 were supplied through advanced meters. This has also been the case since 1st April 2014.

Since 5th November 2015, things have been a little different. Every customer who renewed or started a new contract with a new energy supplier had their energy recorded half hourly.

These changes only applied to non-domestic businesses that are in profile classes 5-8 and had an advanced meter installed.


How Do I Find My Meter Profile?

Please can we ask you to look at the Meter Point Administration Number / Supply Number on your electricity bill.

If the first (two-digit) number in the box to the immediate right of the ‘S’, is 05, 06, 07 or 08, then this applies. Otherwise, if the number is 01, 02, 03, 04 or 00, it does not apply.


Can I Change the Profile Class of My Business?

We are afraid you cannot change the profile class.

This is because the industry rules mean it is not possible for customers to change from profile classes 5-8 to profile classes 3-4.


How Can I Reduce My Bill?

You could pay less to use electricity away from standard peak hours.

If this is an option for your business, then please ask PLH to assist.

We can see about switching to a time-of-use tariff to see if your business can make the most of off-peak deals.

There are steps a business can take to reduce energy consumption and their carbon footprint.

Here at PLH we can arrange for an energy assessment to be carried out on the premises to ascertain where potential savings can be made.

More information can be found about half hourly meters on the OFGEM website: www.ofgem.gov.uk/consumers/business-gas-and-electricity-guide/understand-energy-contracts-businesses

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